Frequently Asked Questions

Everything you need to know about AmaxClaw.

Looking for Chinese FAQs? Use the language switcher in the navigation bar.

About AmaxClaw

What is AmaxClaw?
AmaxClaw is an AI companion platform that combines emotional AI pet companionship, a personal Mentor AI, agent automation, and a star rewards system. You can chat with your AI pet, get coached by an AI Mentor, automate daily tasks, and earn real rewards.
Is AmaxClaw safe to use?
Yes. We take security seriously — all data is encrypted in transit and at rest. Content generated by our AI is intended for entertainment, creativity, and personal growth. Please note that AI-generated content should not be used as professional, medical, legal, or financial advice.
What languages does AmaxClaw support?
AmaxClaw supports English and Chinese (Simplified). You can switch languages via the language switcher on any page.

Getting Started

How do I create an account?
Visit amaxclaw.com/register and sign up with your email and a password, or use Google single sign-on for quick access.
Is AmaxClaw free?
Yes. AmaxClaw is free to start — no credit card required. Free accounts include core features like AI pet chat, basic agent tasks, and community access. Premium, Plus, and Enterprise plans unlock more AI interactions, higher rewards, and advanced features.
Can I use AmaxClaw on my phone?
Absolutely. AmaxClaw works as a Progressive Web App (PWA) on any modern mobile browser. You can also download the Android APK from our Download page for a native app experience.

Subscriptions & Payments

What subscription plans are available?
We offer Free, Premium, Plus, and Enterprise plans. See our Pricing page for a full feature comparison and pricing details.
What payment methods do you accept?
We accept major credit/debit cards (via Stripe) and Alipay (for users in China). Additional payment methods may be added in the future.
Can I cancel my subscription?
Yes. You can cancel anytime from your account settings. Your subscription remains active until the end of the current billing period — we do not pro-rate or refund unused time.
What is your refund policy?
All purchases are final and non-refundable. If your payment was successful but the feature or credits were not activated, please contact support@amaxclaw.com within 7 days and we will resolve it promptly.

AI Features

What is the AI Mentor?
The AI Mentor is your personal growth companion. It remembers your conversations, provides personalized coaching, and checks in with proactive messages to keep you on track with your goals.
What is an AI pet?
Your AI pet is a virtual companion you can chat with, feed, and play with. It has its own personality, stats (hunger, mood, health), and grows in level as you interact with it.
Is AI-generated content reliable?
AI-generated content is produced by machine learning models and may not always be accurate, complete, or appropriate for your specific situation. Always use your own judgment and verify information before acting on AI suggestions. Content on AmaxClaw is for general reference and entertainment only — it does not constitute professional advice.
Does AmaxClaw comply with local laws?
We strive to build a platform usable worldwide, but laws and regulations vary by jurisdiction. If any content or feature conflicts with the laws of your region, you are responsible for using the platform in compliance with local regulations.

Privacy & Security

Does AmaxClaw sell my data?
No. We do not sell your personal information to third parties. See our Privacy Policy for full details on how we use your data.
How does AmaxClaw use my AI conversations?
Your conversations are used to provide real-time AI responses and personalize your experience. We may use anonymized, aggregated data to improve our models. We do not use personal conversations to train shared models without your explicit consent.
How do I delete my account?
You can delete your account at any time from your account settings. Account data will be removed within 30 days of your deletion request.
中文版

关于 AmaxClaw

AmaxClaw 是什么?
AmaxClaw 是一个 AI 陪伴平台,融合了情感型 AI 宠物陪伴、个人 Mentor AI、自动化 Agent 任务和星星奖励系统。您可以与 AI 宠物聊天、接受 AI 导师指导、完成每日任务并赚取真实奖励。
AmaxClaw 安全可靠吗?
是的。我们高度重视安全——所有数据在传输和存储过程中均经过加密。AI 生成的内容旨在用于娱乐、创意和个人成长。请注意,AI 生成内容不应作为专业、医疗、法律或财务建议使用。
AmaxClaw 支持哪些语言?
AmaxClaw 目前支持英文和中文(简体)。您可以在任意页面通过语言切换器切换语言。

快速入门

如何创建账号?
访问 amaxclaw.com/register,使用邮箱和密码注册,或使用 Google 一键登录快速完成注册。
AmaxClaw 免费吗?
是的。AmaxClaw 免费使用,无需绑定信用卡。免费账号包含 AI 宠物聊天、基础任务和社区功能。Premium、Plus 和 Enterprise 套餐提供更多 AI 交互、更高奖励及高级功能。
可以在手机上使用吗?
完全可以。AmaxClaw 在任何现代手机浏览器上均可作为渐进式网络应用(PWA)使用。您也可以从下载页面获取 Android APK,享受更接近原生应用的体验。

订阅与付款

有哪些订阅套餐?
我们提供免费版、Premium、Plus 和 Enterprise 四种套餐。详细功能对比和价格请查看定价页面。
支持哪些付款方式?
我们支持主流信用卡/借记卡(通过 Stripe)和支付宝(面向中国用户)。未来可能增加更多支付方式。
如何取消订阅?
您可随时在账号设置中取消订阅。订阅将在当前计费周期结束前持续有效——我们不按比例退还未使用时间。
退款政策是什么?
所有购买均为最终决定,不予退款。若付款成功但功能或积分未到账,请在 7 天内联系 support@amaxclaw.com,我们将及时处理。

AI 功能

AI Mentor 是什么?
AI Mentor 是您的个人成长伴侣。它会记住您的对话,提供个性化指导,并主动发送消息帮助您坚持目标。
AI 宠物是什么?
您的 AI 宠物是可以聊天、喂食、互动的虚拟伙伴,有自己的性格和状态(饥饿值、心情、健康),随着互动升级成长。
AI 生成的内容可靠吗?
AI 生成内容由机器学习模型产生,可能并非始终准确或适合您的具体情况。在采取行动前,请保持独立判断并核实信息。AmaxClaw 上的内容仅供一般参考和娱乐,不构成任何专业建议。
AmaxClaw 符合当地法规吗?
我们致力于构建全球可用的平台,但各地区法律法规不同。如果平台的任何内容或功能与您所在地区的法律相冲突,您有责任在遵守当地法规的前提下使用本平台。

隐私与安全

AmaxClaw 会出售我的数据吗?
不会。我们不会将您的个人信息出售给第三方。详情请查阅隐私政策。
AmaxClaw 如何使用我的 AI 对话记录?
您的对话用于提供实时 AI 回复和个性化体验。我们可能使用匿名化汇总数据改进模型,未经您的明确同意,不会使用个人对话训练共享模型。
如何注销账号?
您可以随时在账号设置中删除账号。账号数据将在收到删除请求后 30 天内清除。

Still have questions?

Our support team is happy to help. Reach us at support@amaxclaw.com