Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and operating the Service, including AI-generated responses and personalized features
• Processing payments and managing your subscription
• Sending transactional communications (account verification, password resets, billing notifications)
• Improving and developing new features based on usage patterns and feedback
• Ensuring security, preventing fraud, and enforcing our Terms of Service
• Complying with legal obligations and responding to lawful requests
• With your consent, sending promotional communications about new features or offers (you may opt out at any time)

3. AI Data Processing

When you interact with our AI features, your inputs (prompts, messages, and related context) are processed by our AI models to generate responses. Here is how we handle this data:

• Your conversation data is used to provide real-time AI responses
• We may use anonymized and aggregated interaction data to improve our AI models and service quality
• We do not sell your conversation data to third parties
• We do not use your personal conversations to train models shared with other users without your explicit consent
• You can request deletion of your conversation history at any time through your account settings

We implement technical safeguards to minimize the retention of personally identifiable information within our AI processing pipeline.

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service providers: trusted third parties who assist us in operating the Service (hosting, payment processing, email delivery, analytics), bound by confidentiality agreements
• Legal compliance: when required by law, regulation, or legal process, or to protect the rights, safety, or property of AmaxClaw, our users, or the public
• Business transfers: in connection with a merger, acquisition, or sale of assets, with continued protection of your data under the acquiring entity's privacy policy
• With your consent: in any other situation where you have given explicit permission

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies: required for the Service to function (authentication, security, language preferences)
• Analytics cookies: help us understand how users interact with the Service (page views, feature usage)
• Preference cookies: remember your settings and personalization choices

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Service. We do not use cookies for third-party advertising.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Specifically:

• Account data: retained while your account is active, and deleted within 30 days of account deletion request
• Conversation history: retained according to your account settings; deletable at any time
• Payment records: retained as required by applicable tax and financial regulations (typically 3-7 years)
• Usage logs: retained for up to 12 months for security and analytics purposes

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your personal data (subject to legal retention requirements)
• Portability: request your data in a structured, machine-readable format
• Restriction: request that we limit processing of your data under certain circumstances
• Objection: object to processing of your data for direct marketing purposes
• Withdrawal of consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@amaxclaw.com. We will respond within 30 days.

8. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant authorities
• Data processing agreements with our service providers
• Technical measures such as encryption in transit and at rest

10. Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication for internal systems
• Employee training on data protection and security practices

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or a prominent notice on the Service at least 14 days before the changes take effect. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@amaxclaw.com
• General support: support@amaxclaw.com
• Website: https://amaxclaw.com